Refund policy

Heaven Apparel - No Refund Policy

Thank you for shopping with Heaven Apparel. We value your support and are committed to providing high-quality apparel and excellent service. Please read our No Refund Policy carefully before making a purchase.

All Sales Are Final

At Heaven Apparel, all sales are final. Once an order is placed, it cannot be canceled, refunded, or exchanged. We encourage customers to review their orders carefully before checking out.

Damaged or Incorrect Items

Although all sales are final, we take full responsibility for the quality and accuracy of our products. If you receive an item that is:

• Damaged during shipping

• Defective

• Not as described or incorrect based on your order

Please contact us within 7 days of receiving your item at [hvnapr@gmail.com]. Include your order number, a description of the issue, and clear photos of the item.

Once we review and confirm that the issue is due to our error, we will offer a return or exchange at no extra cost to you.

Important Notes

• Items must be unused, unwashed, and in original condition to qualify for a return due to damage or error.

• We do not accept returns or exchanges for sizing issues, buyer’s remorse, or any reasons unrelated to the product being damaged or incorrect.

By completing a purchase on our website, you acknowledge and agree to this No Refund Policy.

If you have any questions, please contact us at [hvnapr@gmail.com].

Thank you for supporting Heaven Apparel!